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Subscriber Briefings

Stretch your thinking with fast-paced Monthly Subscriber Briefings. Available to Trends™ Subscribers, these thought-provoking, live monthly discussions of 3 big ideas emerging from our latest research are presented by Hearts & Wallets Subject Matter Experts (SMEs) and feature an engaging, moderated Idea Exchange, which allows participants to anonymously share insights from across the industry. Access recent replays for insights to achieve your objectives.

NEW Establishing Investor Trust Today

Broadcast date: Oct, 2019
Learn how to improve low trust and further enhance high trust with findings from Hearts & Wallets' new analysis on trust drivers.

Easy and Beyond: Trends in Trial, Rollover and Advice

Broadcast date: Jul, 2019
Understand money movement opportunities and the competitive landscape at the transaction level. "To simplify my finances" is the No. 1 influencing factor. Easy, however, has very different requirements depending on the consumer group that is moving money.

What Do Domino’s Pizza and Workplace Retirement Plans Have in Common?

Broadcast date: May, 2019
Retirement income will be highly personalized and involve part-time work and creative uses of real estate. Learn how current and future retirees envision their income streams. Gain insight into the trend of higher engagement in workplace retirement programs at the same time that saving to such programs is down.

Shop Around: Secrets of Success

Broadcast date: Apr, 2019
Consumers are shopping around, which results in lower share of wallet for leading financial services retail firms. Learn about trust drivers that can increase share of wallet, intent to invest and intent to recommend. Get competitive buying pattern insights on Top Performer firms and success metrics relevant to consumers.

Show Me the Money

Broadcast date: Mar, 2019
This briefing examines the working situations of Americans, especially gig households and their receptivity to advice. How Americans are saving, including emergency funds and their confusion about "cash" and liquid. The final topic focuses on tailoring saving solutions to the personal headwinds of consumers.

Market Sizing and 7 Factors Driving Advice Buying During Change

Broadcast date: Jan, 2019
Master market sizing with the Portrait Grid™ and tap into the power of consumer relationships, which are more durable than assets. Combine sizing insights with key learnings on the 7 factors driving today's older advice shoppers and consumers verbatims on how they want to pay for advice.

Ringing in the New Year with Tech and Advice Insights

Broadcast date: Dec, 2018
Gain insight into the most important trends into sources of advice and information -- from the growing use of Paid Investment Professionals, the growth of online and especially mobile, and the link between comfort in mobile payments and investing behaviors.

Delivering on the Full Promise of Advice and Guidance

Broadcast date: Nov, 2018
Expand relationships with existing customers, attract younger consumers, and build out advice experience offerings with the Inside Advice® Grid, a clear, consistent advice and guidance choice architecture. Ask Hearts & Wallets Relationship Managers to learn more about advice and guidance assessments that can drive your business forward.

The Good, the Bad and the Ways to Create Better Advice Experiences

Broadcast date: Sep, 2018
Enhance your advice and guidance experiences with a better understanding of what it takes to create leading advice experiences for all types of experiences. Spark innovation with insights from the forward-looking Top Ten Trends and Best Practices, derived from Hearts & Wallets qualitative and quantitative data on consumer insights and Inside Advice® marketplace execution.