A notable 38% of current U.S. pre-retirees younger than 54…say their goal is to retire by age 55, according to Hearts & Wallets, a research and benchmarking firm.
NEWREPORT: Investment Products & Asset Managers
Rise of Crypto and Online Trading, Sizing the ESG Market and the Need to Refocus on Basics
New brokerage accounts are on the rise and more investors are trading stocks and cryptocurrencies. But, mutual fund and packaged product ownership is on the decline, especially for lower asset households. This report looks at the current trends in online brokerage accounts and trading, the use of cryptocurrencies, investor goals & product ownership, and why getting back to basics may be good for everyone.
REPORT: Wants & Pricing
Delivering on Customer Wants, Unpacking Pricing and Rating the Top Performer Firm
This report covers customer satisfaction ratings on all things important -- what they want from the financial firms and they do business with, their understanding of the fees they pay for products and services, and which Top Performer firms set the competitive bar. Specifically, we look at the top performing and most improved firms across five service dimensions and three pricing measurements, firm rankings on competence & creditability, reliability, tangibles, access & communication and understanding & empathy; which customer wants are most important now and what has changed from previous years; and investor understanding of how and what they pay, how a firm makes money and the impact on trust.
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"Hearts & Wallets brings an understanding of the consumer mindset to the forefront of business decisions, and give us a heads up on emerging trends."
In the News
Hearts & Wallets Inside Advice® benchmarking data show that more full-service firms have begun including insurance over the past several years.
Wealth management clients want clearer and more reasonable pricing, but many don’t understand what they’re paying for, according to a Hearts & Wallets report....
While cryptocurrencies’ advocates tout its potential to help lower-income communities build wealth, investors drawn to Bitcoin and other digital assets tend to have higher incomes and more money on hand to put in the market, according to market research firm Hearts & Wallets....
Fee transparency is the top want from investors across the wealth spectrum, but three in four customers do not understand how their broker or advisor is paid, according to a recent survey....
Vanguard and Fidelity investors are less likely to buy or trade cryptocurrency than investors who own funds run by other asset managers, according to a new report by data and consulting firm Hearts & Wallets....